I was going to write a post about how no one is talking about the way the press is always comparing Starbucks to fast food joints. I was surprised how hard this was to do without coming across as snarky, or inviting a Starbucks bash-a-thon. So this post is not about that. Not any more. This post is about the importance of words.
In my other life, I’m a writer. It makes me crazy to find words so overused or widely applied that they lose their currency. Take for example, “bold”, or “fine grind”. These words on their own don’t mean anything. If someone asks for a fine grind, I need to determine how fine. If someone asks for a bold coffee, I have to find out, exactly what it is about the coffee they like that makes it, erm, bold, to them.
Empty words blow over when you breathe on them. Words that mean something stand up to scrutiny.
If you suspect someone is feeding you an empty word, say, “ethical” or “best available”, I encourage you to challenge it. Just ask, “What do you mean by that?” If the person you ask can’t explain, the words they’re using are empty.
There’s no place for empty words in coffee. Let’s get rid of “best available” and “fine grind” and “medium roasted” and “bold”. They’re words that mean nothing and do nothing. Replace them with words that have substance: “top three percent of the world’s crop”, “grind for a manual pour-over”, “roasted like…” and “tastes like…”
It’s not that hard. Unless, of course, there was never anything behind the words anyway.



